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FREQUENTLY ASKED QUESTIONS (FAQs) Online Application System
 
Q. Do I have to use the online application system to apply for a job? Can I turn in a printed or written application form, resume, or cover letter?
A. You may only use the online application process to apply for jobs at CCS. We no longer accept paper applications, resumes, or cover letters. You can attach job specific resumes and documents to your online application for each job you apply to.
 
Q. What if I don’t have a computer at home?
A. You can access our online application from any internet-connected computer. If you do not have a personal computer at home the following is a list of resources to access computers and other services:
 
Q. The online application requires an email address. How do I get one?
A. If you do not already have an email account, you may obtain a free one at sites such as: AOL, Gmail, Hotmail, Yahoo.You must have a valid e-mail address to access the system. All notices such as application receipt and status of your application will be sent to your email account we will not send any paper correspondence.
 
Q. How do I get help to complete the online application and search for open jobs?
A. The process if very simple. Please read the information we have provided on the Job Opportunities page. You may also read through the CCS Application Guide. If you still have questions after viewing these documents, you may contact our office at (509) 434-5040. Our business hours are Monday – Friday, 8:00 a.m. – 5:00 p.m.
 
Q. How do I access my online application account after I set it up?
A. You may access your account by clicking the “Applicant Login” link on CCS Job Opportunities page. You may check the status of your applications, update your applications, create a new application, and see all the jobs you applied to.
 
Q. What do I do if I forget my password or can’t access my account?
A. To recall your password, use the “Forgot My Password” link on the Applicant Login page. The system will send your password to your email address on file. Be sure to add info@governmentjobs.com and info@neogov.com to your “safe senders” list. If you don’t receive an email, check your spam and junk mail boxes to see if the email was routed there. If you still don’t get the email notice, contact NEOGOV customer support at (310) 469-0515 or toll-free at 1-877-204-4442.
 
Q. How can I find out about current job openings at CCS?
A. Visit the Job Opportunities page for currently open jobs. If you’re interested in a job that isn’t open yet, you can sign up for a “Job Interest Card”. This service will send you an email when a job you’re interested in becomes available. We can only accept applications for positions for which we are recruiting.
 
Q. When do you post your job openings?
A. We post jobs as soon as they open on the Job Opportunities page. We update jobs’ statuses weekly or as needed.
 
Q. Can I apply for more than one job?
A. Yes, you may apply for any open job for which you are qualified. You need only have one applicant account in order to apply for multiple jobs. 
 
Q. What’s the deadline to apply to a job?
A. You must submit your application for open jobs by 5:00 p.m. on the closing date, unless otherwise stated in the job posting.
 
Q. Can I add more info to my application after the deadline date?
A. Once you submit an application for a job, you can’t change the info you submitted for that particular job. However, if you apply to future jobs you can add or change more info at that time.
 
Q. What if my contact information (email, phone number, mailing address) changes, how do I update that?
A. If your personal contact information changes after you have completed your application for a particular job, please call the Human Resources Office directly at (509) 434-5040.
 
Q. To whom do I address a letter of interest?
A. You may address your letter with “Dear Members of the Screening Committee” or “Dear Selection Committee Members.”   Committees are developed to conduct screening of application materials and interviews.
 
Q. I don’t have time right now to fill out the whole application, can I do it later?
A. Yes. You can start your application, log off the system, then log back in and finish whenever convenient for you.
 
Q. I applied for one job and a similar job opened. Do I have to apply for the other job opening too?
A. Yes. You must apply for each job opening separately.
 
Q. I’m a current CCS employee. Do I have to submit an application, resume, and letter for an open job?
A. Yes. You must submit an online application and any other required application materials stated in the job posting.
 
Q. Can I un-apply from a job?
A. To withdraw from consideration, contact us directly at (509) 434-5040.
 
Q. How do I hear about an interview?
A. We will send you an email notice at every step of the recruitment process. You may also login to your account to view the status of your application for a particular job. If you are selected for an interview, you will either get an email or phone call notifying you of your interview appointment. Our goal is that committees will contact applicants selected for interviews 2 to 4 weeks after the job closes.
 
Q. I have an interview with CCS. Can I get reimbursed for my travel expenses?
A. For most jobs, we do not reimburse applicants for travel or other related expenses. You may ask this question of the person who contacts you to schedule your interview.
 
Q. Does the job I applied for have benefits?
A. It may or may not. Check the specific job opening for benefit details. We comply with state Health Care Authority rules and regulations to determine benefits eligibility.
 
Q. What benefits does a standard benefits-eligible job recieve?
A. Eligible employees have access to a competitive package of health and dental insurance, retirement, vacation and sick leave. Check the specific job opening for benefit details.