STUDENT SERVICES: LEARNING RESOURCES 

BUSINESS TECHNOLOGY CENTER (SCC)
The SCC Business Technology department offers individualized instruction in a broad selection of computer-based courses. 

Courses for 2.5-credits Excel, PowerPoint, Access, Word, and Project are designed specifically for those who have an interest in learning more about these software programs. All of these courses meet for approximately five weeks. Five-credit courses for students preparing for an office career include Keyboarding 101, Document Processing 102, Word Processing 165, Information Processing 201 (Excel), Advanced Information Processing 202 (PowerPoint and Access), Machine Transcription 235, and Integrated Office Applications 263. 

All of these courses are offered during the day and the evening, on Saturdays, and online via the Internet. 

For more information, call SCC, 509-533-7343. 

LEARNING RESOURCES CENTER (SCC)
The Spokane Community College Learning Resources Center (LRC) houses the Instructional Services (IS) division—the Library, Media Center, and Web Services—as well as two eLearning classrooms and some of the Information Services offices. The IS division offers leadership and support for outcomes-based teaching and learning by providing diverse materials and technologies to encourage information literacy and lifelong learning. 

The Library provides access to extensive information resources. The print collection includes over 44,000 volumes, complemented by approximately 150 periodical titles. The media collection includes more than 3,000 video tapes, DVDs and music CDs. In addition, the library web page at www.scc.spokane.edu/?library provides access to a variety of databases, eBooks and other resources selected to support coursework. Students can get research assistance in person at the reference desk, by phone, via e-mail, and also by using a 24/7 online chat service. Computer stations and a wireless network are available for student research. The SCC library is home to the Footprint Coffee Stand, allowing students to enjoy a beverage and/or snack while they research, study or enjoy a good book. 

The Hagan Foundation Center for the Humanities is located on the second floor of the library. It is dedicated to the study and celebration of the humanities and serves as a place for the college to hold readings, workshops, presentations, dialog and classes in an intimate, cheerful, flexible space. 

Media Services houses a wide variety of technology-based services and resources. The Instructional Media Lab includes 30 computers with high speed Internet access, MS Office, resume writing software and other applications.  Color and black and white laser printers are available. Students can use the Lab to create projects, work on assignments, do research, access online classes and accomplish a host of other course-related tasks. Laptop computers, video camcorders, digital cameras, media projectors and other devices can be checked out. Several study rooms are available for individual or group work. 

The Presentation Zone is a space in the Media Lab where students can create, refine and rehearse presentations, either individually or as a group. It provides a simulated classroom environment and is equipped with a podium, computer and media projector. The Lab is also home to the LRC's Testing Center where Media staff proctor telecourse tests, other eLearning tests and numerous certification exams offered through ACT, Lasergrade and Prometric. 

The Graphics department within Media Services is a full-service design shop. Faculty, staff and students can take advantage of professional services to fine tune an existing project or build a project from initial conceptualization to a finished print product or electronic file. Instructors and staff may also schedule the services of a professional photographer for capturing still images to be used as course content.

The Electronic Media department provides video production services in support of the curriculum and campus promotion. Students can use video editing stations for class projects and receive helpful assistance from Media staff. 

For more information, call the Instructional Services and Telecommunications Office, 509-533-7045. 

CENTER FOR ENTREPRENEURSHIP (SCC)
The Center for Entrepreneurship offers a hands-on approach to training future business leaders and entrepreneurs. The center offers a three quarter Entrepreneurship Certificate program where students create a business from the ground up. College instructors working together with local business and community leaders guide students through the process of starting and launching a business.

Faculty and staff work closely with the SBA, Small Business Development Center, local Chambers of Commerce, Society of Retired Executives (SCORE) and many others. Advisory committee members are successful entrepreneurs, lenders, business consultants, accountants and legal experts. The center’s instructors bring a wide variety of specialties and expertise to the program and have a wealth of information to offer future leaders through instruction, advice and resources. 

The Center for Entrepreneurship is conveniently located in a state-of-the-art facility, specially designed for business success, in Building 1, Room 127 on the SCC campus.

For more information, visit http://cfe.scc.spokane.edu or call 509-533-7372. 

STUDENT SUPPORT CENTER NORTHERN COUNTIES (IEL)
The Student Support Center provides students with additional resources to reinforce classroom instruction. The Center assists students in strengthening their study skills and provides a wide variety of academic services that promote academic excellence and success. Located in Room 111 of the Institute for Extended Learning, Colville Center, tutors are available for a variety of subjects. Distance tutoring to other northern counties centers is available via webcam and phone appointments. The Center also has computers and assistive technologies for student use. 

General information and referrals for additional programs and services such as PACE, Disability Support Services and Veteran’s Services are also available in the Student Support Center. Full services are offered Fall, Winter and Spring quarters with limited services available Summer quarter. For more information, call 509-685-2122. 

TUTORING CENTER (SCC)
SCC’s Tutoring Center includes a mathematics lab, English writing center, language lab and computers for students to use, and provides tutoring in up to 20 academic/professional technical disciplines. Developmental lab-based classes (Math 20 and English 98) are held in the tutoring center.

Tutoring in mathematics, English and computing is available all hours the center is open; tutoring in other areas is available on an as-needed basis and as tutors are available. 

Four computer classrooms are housed in the center. The main area has 16 computers dedicated to walk-in use. Two computer classrooms house 24 computers each which are available for walk-in use when classes aren’t scheduled. The language lab has nine computers with Rosetta Stone interactive software supporting Spanish, French and Chinese curriculum. All computers have Internet access, printing capabilities including color, and a wide variety of academic software supporting SCC’s programs and courses. 

Currently, the center employs approximately 45 tutors, who are SCC students, students from local universities and paid or volunteer professional staff. 

The center’s mission is to provide a supportive learning environment where every student is valued and encouraged to excel academically while successfully pursuing professional and personal goals. 

The SCC Tutoring Center is located in Building 1, Room 1220. For additional information, call 509-533-7322. 

COMMUNICATIONS LEARNING CENTER (SFCC)
The SFCC Communications Learning Center (CLC) is designed to help students improve their reading, writing and study skills. Faculty imembers identify each student’s strengths and weaknesses and tailor programs to meet individual needs. Students may enroll in these self-paced, variable-credit courses throughout the quarter on a space available basis until the last two weeks. Two-credit sections of Read Right® start at the beginning of each quarter and at mid-quarter. 

The Communications Learning Center is located in Building 5, Room 113. For more information, call 509-533-3604. 

MATHEMATICS LEARNING CENTER (SFCC) 
Courses from basic math through intermediate algebra can be taken in the SFCC Mathematics Learning Center by independent, disciplined, self-motivated, goal-oriented individuals. These courses are offered at a variety of times (including evenings and weekends) with an individualized, self-paced learning format. Video and/or computer-based tutorials are offered for these courses. Geometry also is offered as independent study.

Learning Center personnel provide assistance in the areas of math review, metric system, plane geometry, pre-algebra, elementary and intermediate algebra.

The Mathematics Learning Center is located in Building 18, Room 213. For more information, call 509-533-3671. 

BUSINESS MATH CENTER (SFCC)
The SFCC Business Math Center (BMC) is located in Building 24 (sn-w'ey'-mn), Room 101. Students learn practical and basic business number skills and the use of the business desktop calculator. They learn at their own pace and receive one-on-one instruction and encouragement from staff. Courses range from 1 to 5 credits depending on the student’s need or program requirement. 

For more information, call 509-533-3703. 

BUSINESS TECHNOLOGY COMPUTER CLASSROOM (BTC) (SFCC) 
The SFCC Business Technology Computer Classroom is located in Building 18, Room 219. Classes offered include beginning and advanced levels of keyboarding, formatting, skill building, machine transcription, as well as model office practicum classes. The computer classroom is open a variety of morning and evening hours to accommodate schedules. Students may choose to take classes for credit or noncredit, on campus or online, and should speak with an adviser/instructor to determine which class is right for them.
 
For more information, call 509-533-3841. 

COMPUTER APPLICATIONS (CAPPS) CENTER (SFCC) 
Computer applications courses are offered in Building 18, Room 219. Each quarter, a broad selection of courses is offered in a computer center setting with instructor guidance. Students can choose a variable number of credits (1-8 credits) and work at their own pace, within a due-date structure, to determine the length of their course. The computer classroom is open a variety of morning and evening hours to accommodate schedules. Courses offered in this setting include Windows Operating System, Introduction to Office, Word, Excel, Access, PowerPoint and Publisher. Students can also enroll in teacher-led Outlook. Enrollment in CAPPS classes can occur at the beginning of the quarter or at any time up to the last three weeks of a quarter. Students may choose to take classes for credit or noncredit, and should speak with an adviser or instructor to determine which class is right for them. For more information, call 509-533-3841. 

Microsoft Computer Applications Specialist Certification — SFCC is an Authorized Testing Center for the exams. For more MCAS information, call 509-533-3486. 

COMPETENCY-BASED EDUCATION LAB (SFCC) 
The Competency-Based Education (CBE) Lab is primarily a Mac computer lab located in Building 19, Room 216. It supports the Visual & Performing Arts Division as well as the Business, Professional Studies & Workforce Education Division. The CBE Lab includes a graphics/web design lab, interpreter training lab, PC AutoCAD lab, test proctoring area, and pen lab space for all currently enrolled students. A wide variety of graphics, multimedia, office, and Internet applications are available.
 
For more information, call 509-533-3418. 

LIBRARY (SFCC) 
The Spokane Falls Community College Library is in the center of the campus and at the heart of the college’s educational mission. It has traditionally been a busy and popular destination for students needing to study, read, check e-mail or just relax. During the library’s enlargement and remodel (2004), particular care was taken to provide well-lit, comfortable reading and study spaces to maintain the library’s central place in student life. 

The library houses the principal campus computer center. Internet access and Microsoft Office software are available at more than 60 computer stations. SFCC students have been notably generous with their technology use fees to ensure the library has up-to-date equipment including a small collection of laptops available for checkout. Students can also access the Internet with their own computers via wireless network or through conveniently located ports. 

Media collections include educational, feature and foreign films. All are available for viewing and classroom use, and some may be checked out. A growing collection of audio books supports ESL and developmental reading classes. 

Library faculty and staff are highly regarded for friendly service and expert assistance in person, via telephone, e-mail and online chat. Library faculty teach classes and provide individualized instruction on campus as well as online. The library also maintains an extensive web site with resource guides and tutorials to assist students and the public with the research process. 

For additional information, call 509-533-3800 or access the library at http://library.spokanefalls.edu/.