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What happens when I make a Public Records Request?

At CCS, the Office of the Public Records Officer (PRO) acts as a clearinghouse for requests for records from the public. In general records are not housed in this office.  When we receive a request, it joins a queue of other public records requests.

Within five business days, you will be notified that your request has been received. Our staff then contacts the department(s) holding the records you seek and provides them with a copy of your request. The department(s) will identify, collect and forward the records to the PRO.

The PRO reviews these records and may remove information as allowed by the public records statute, state law, federal law or case law. The PRO also may notify third parties who have an interest in the records you are requesting.

You will be contacted once this review is complete and records are ready for release. Depending on the number of requests received before yours, and the size and complexity of your request, response may take anywhere from two weeks to two months. If a request is very complex, more time may be required. You'll be notified if this is the case.

Can you keep my request for records confidential?

No, your public records request is not a confidential record. The request is itself a public record. It can be requested by others, plus the public records officer forwards public records requests to departments holding records and to third parties who have an interest in the records requested.